Terms & Conditions

Terms of use
1. Membership
1.1. All persons aged 18 or above are welcome to participate in the online shop.
1.2. Applicants are required to follow the procedures as amended from time to time on the official website, including but not limited to completing registration/application forms, and/or providing certain personal data. Treasure reserves the absolute right to accept or reject any application for membership.
1.3. Members are required to fill in all necessary personal information in the website membership registration for basic communication purposes.
1.4. All registration materials will not be returned once submitted.

 

2. Amendments
2.1 The Company shall make every effort to ensure that the price, information and size of the goods listed on the website are updated. The company reserves the right to change the price of the goods without prior notice, and all orders are subject to the company's sole discretion and are accepted based on stock availability.
2.2 The company must make every effort to ensure that the goods listed on the website are available in stock. If any goods are out of stock and cannot be provided to customers, the company has the right to provide similar prices and types of goods for replacement. Quantity of goods is limited, subject to payment.
2.3 The price of the goods is based on the date of order.
All orders are subject to the availability of the relevant goods for final confirmation. If the company fails to provide any ordered products or services, the company reserves the right to refuse to accept the order. If we are unable to provide any product or service on your order, we will notify you by phone or email prior to delivery.

 

3. Ownership, Refund Policy
3.1 All risk in the Goods passes to the Customer upon delivery, but title to the Goods remains until the price for the Goods is settled.
3.2.1. When the consignee receives the ordered goods, he is responsible for checking whether the goods are damaged or not.
3.2.2. Except in special circumstances, all sold items are not subject to return or refund.
3.2.3. If you use online payment, our refund will be refunded to your online payment account. The refund processing time is about 15 working days.
3.2.4. For the refund policy of individual products, please pay attention to the terms and conditions of individual products.
 
4. Privacy Policy
4.1 Treasure Purification Technology (Hong Kong) Co., Ltd. (hereinafter referred to as the company) may ask users to provide personal data when they visit this website. The company is fully aware of the importance of protecting personal privacy information. While complying with the personal data protection law, we also make the following regulations on the use of personal data.
4.2 Personal data refers to the customer's name, address, telephone number, e-mail address, etc., which can identify the person or a specific individual. When customers provide personal data to the company through this website, they are deemed to agree to the company's use of their personal data in compliance with this privacy policy. If any user does not agree with this Privacy Policy, please refuse to provide personal information.
4.3 Without the consent of the member, we will never provide the personal data of the member to any third party unrelated to the services of this shopping website. Members should keep their network passwords and personal information confidential, and do not provide any personal information, especially network passwords, to anyone.
4.4 The company will not disclose its privacy information to third parties without the user's permission. However, if the court, the police, the Consumer Council or the judiciary and the institutions with the same authority as the above-mentioned institutions make a lawful request to the company, they will provide user information upon request.
4.5 The Company may update this Privacy Policy without prior notice. The information collected and its use are subject to the current terms of this policy, and we reserve the right to amend this policy at any time. Any changes to this Privacy Policy will take effect immediately upon posting on this website.

 

5. Delivery, Pickup Service, Self Pickup
After you complete the order and payment, the customer service specialist will contact you as soon as possible within the next working day to confirm the quantity, amount and delivery arrangement of the goods ordered from the relevant store.
We also provide self-pickup service. If necessary, a customer service representative will contact you to arrange pickup.
5.1 The quantity of goods is limited, and payment shall prevail.
5.2 The date of receipt is subject to the actual date of receipt by the customer.
5.3 If you find that the product is damaged after receiving the package, please call or email the customer service staff of the relevant stores as soon as possible after taking photos for evidence.
5.4 If the packaging of the product is damaged or missed, please call or email the customer service staff as soon as possible.
5.5 If you have any questions, please call the platform customer service hotline or email to the customer service mailbox:

 

6. Legal liability
6.1 We are not required to incur any loss, damage or expense arising out of the membership, the use of the membership or its benefits, including but not limited to the improper use of personal data or the exchange of benefits by any person by fraudulent means (whether caused by negligence or otherwise), etc. and bear legal responsibility for any member.
6.2. We shall not be liable for any errors or inadequacies in the supply of products or services provided by other organisations.
6.3. Our decision on any complaint or dispute shall be final and binding on the member concerned without giving any reason for the decision.
 
7. Invalid provision
If any provision of these Rules is invalid, illegal or unenforceable under the laws of one jurisdiction, this will not affect the validity, legality or enforceability of that provision in other jurisdictions, nor will it affect other the validity, legality or enforceability of the provision.

 

8. Jurisdiction
The relationship between these Terms and each member will be construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and governed by the laws of Hong Kong. The application of each part of these Terms is limited to the extent permitted by such law. If any part of these Terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part shall be declared invalid in that jurisdiction, but shall not invalidate the remainder of these Terms or such part in other jurisdictions The validity, legality or enforceability of the zone will not be affected. We reserve the right to amend these terms and conditions at our absolute discretion. In case of any disputes, we reserve the right of final decision. This Chinese translation is for reference only. If there is any discrepancy between the Chinese and English versions, the English original shall prevail.
 
9. Force Majeure
If the company is unable to accurately provide the services you need due to reasons of force majeure (including due to acts of God, fire, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond the control of the company), the company will No liability is assumed to the user or any third party.

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